Question 1

Can I choose specific areas for the cleaner to focus on?

Accepted Answer

Absolutely! Our service is fully customizable. When booking, there's a section to specify the areas or tasks you want us to focus on.

Question 2

How long should I book my cleaning appointment for?

Accepted Answer

Check out the guidelines on our booking page for appointment lengths. If you have specific questions or requests, feel free to email us at tidytrojans@gmail.com.

Question 3

When and how do I pay for the service?

Accepted Answer

You can pay through Venmo, which we prefer, but we can also accept Zelle if needed. The cleaner will request payment at the end of the service. Got more questions about payment? Just shoot us an email at tidytrojans@gmail.com.

Question 4

How can I tip the cleaner?

Accepted Answer

Tips are optional but appreciated! When you pay through Venmo, you'll see a pop-up with tip options. 100% of tips go directly to the cleaner. You can also tip in cash if you prefer.

Question 5

Do I need to provide cleaning supplies or does the cleaner bring them?

Accepted Answer

Our cleaners bring all the necessary supplies for a standard clean, including a vacuum and mop. If you'd rather we use your supplies, just let the cleaner know when they arrive.

TIDY TROJANS

Frequently Asked Questions

Can I choose specific areas for the cleaner to focus on?

How long should I book my cleaning appointment for?

When and how do I pay for the service?

How can I tip the cleaner?

Do I need to provide cleaning supplies or does the cleaner bring them?